
Many of us put up with bad sleep for months, or leave a short appointment having forgotten half of what we meant to say.
This guide explains when to get help, who can help, and how to prepare so you get the most from your appointment – whether it's with a GP, a pharmacist, a nurse or another healthcare professional. If anxiety is part of the picture, our guide Why good quality sleep matters when you live with GAD covers that in more detail.
If you're struggling right now
If poor sleep is part of feeling unable to cope, get help now. In England, call 111 and choose the mental health option, or ask for an urgent GP appointment (NHS, n.d.c). In Wales, call NHS 111 and press 2 (NHS 111 Wales, n.d.). In Scotland, call NHS 24 on 111 and choose the mental health option (NHS Borders, n.d.). In Northern Ireland, call Lifeline free on 0808 808 8000 (nidirect, n.d.). Anywhere in the UK, Samaritans is free on 116 123. Call 999 or go to A&E if someone's life is at risk, or you don't feel you can keep yourself safe (NHS, n.d.c).
Key insight
Your GP can only work with what you tell them. A little preparation – especially a two-week sleep diary – turns "I'm sleeping badly" into a clear picture they can act on.
When to see a GP about sleep
The NHS says to see a GP if any of these apply (NHS, n.d.a):
| See a GP if… |
|---|
| Changing your sleeping habits hasn't helped |
| You've had trouble sleeping for months |
| Poor sleep is affecting your daily life in a way that makes it hard to cope |
The Sleep Charity suggests not waiting that long. If you've had trouble sleeping for more than four weeks and it's affecting your wellbeing, it's worth booking an appointment before the problem becomes long-term (The Sleep Charity, n.d.a).
See a GP sooner if your partner has noticed that you stop and start breathing in your sleep, make gasping, snorting or choking noises, or if you always feel very tired during the day. These can be signs of sleep apnoea (NHS, n.d.b).
Who else can help?
A pharmacist can talk you through sleep aids you can buy. And if you have a long-term condition, ask your specialist team whether it – or your medicines – could be affecting your sleep. Long-term pain and many medicines can cause insomnia (NHS, n.d.a).
Booking your appointment
| Tip | Why it helps |
|---|---|
| Ask for a double appointment | Appointments are usually about ten minutes. If you have several things to discuss, you can ask for a longer one (YoungMinds, n.d.). |
| Choose phone, video or face to face | Depending on your practice, you may be offered any of these (YoungMinds, n.d.). If one suits you better, say so. |
| Ask for a particular GP | You can ask to see a specific GP, for example a man or a woman, or someone who speaks your language (YoungMinds, n.d.). |
| Ask for an interpreter if you need one | In England, you have the right to a free, trained interpreter at GP appointments. Your practice should book it and allow extra time (Healthwatch Redbridge, 2024). |
Before your appointment
A short checklist can make a big difference:
| What to prepare | Why it helps |
|---|---|
| A two-week sleep diary | Shows your GP your real sleep pattern, rather than a guess (The Sleep Charity, n.d.a). Print ours below, use our editable Google Sheets version, or download The Sleep Charity's diary (The Sleep Charity, n.d.b). |
| How poor sleep affects your day | Tiredness, concentration, mood, work or driving. This matters, because the NHS uses the effect on your daily life as a reason to see a GP (NHS, n.d.a). |
| A list of your medicines | Include anything you buy yourself, and any recent changes. Many medicines can cause insomnia (NHS, n.d.a). |
| Lifestyle notes | Caffeine, alcohol, nicotine, shift work, noise, and whether your room is too hot or cold are common causes of poor sleep (NHS, n.d.a). |
| What your partner has noticed | Ask whether you snore, gasp or seem to stop breathing. If someone has seen these, it can help to bring them with you (NHS, n.d.b). |
| A daytime sleepiness score | The Epworth Sleepiness Scale scores how likely you are to doze off in everyday situations. It can't diagnose anything (Asthma + Lung UK, n.d.). |
Using a sleep tracker?
Bring patterns from a few weeks, not nightly scores. Trackers are less reliable about sleep stages – see our guide to sleep stages. Our AI health data guide shows how to turn tracker data into questions for your GP.
If pain, the menopause or shift work affects your sleep
The NHS lists long-term pain, the menopause and shift work among the things that can cause poor sleep (NHS, n.d.a). Advice like "keep regular hours" may not work if you work nights or care for someone overnight – tell your GP what you can and can't change. If you live with arthritis or long-term pain, see our guide How much sleep do you need – and how to improve it. If you take methotrexate, our methotrexate timing guide explains why the day and time of your dose can matter.
During your appointment
It's fine to read from your notes. A clear opening helps your GP understand what you need straight away. Pick the one that fits:
"I'd like to talk about my sleep. For about [how long], I've been [struggling to fall asleep / waking in the night / waking too early]. It's affecting [my work / my mood / my driving]. I've kept a sleep diary for two weeks, which I've brought with me."
"My partner says I snore loudly and sometimes stop breathing in my sleep. I wake up tired and I'm very sleepy during the day. My Epworth score is [number]. Could this be sleep apnoea?"
"I've been reading about sleep medicines, including melatonin. Would any of them be suitable for me? And could any of my current medicines be affecting my sleep?"
What your GP might suggest
| Option | What it involves |
|---|---|
| Treating the cause | If there's an underlying health problem, treating it may be enough to improve your sleep (NHS inform, 2024). |
| Cognitive behavioural therapy for insomnia (CBT-I) | Helps you change the thoughts and habits that keep you awake. It may be face to face with a therapist or through an online programme (NHS, n.d.a). The Sleep Charity describes it as the recommended first treatment for insomnia (The Sleep Charity, n.d.a). |
| Sleepio | An online CBT programme for sleep (NHS inform, 2024). NICE recommends it for insomnia in primary care (National Institute for Health and Care Excellence, 2022). |
| A sleep clinic referral | If you have signs of another sleep disorder, such as sleep apnoea (NHS, n.d.a). |
Where to start in your nation
| Nation | Help with sleep |
|---|---|
| England | Start with your GP. Sleepio is recommended by NICE (National Institute for Health and Care Excellence, 2022), so ask whether it's offered where you live. |
| Scotland | NHS inform has a sleep self-help guide and suggests trying Sleepio, an online CBT course (NHS inform, 2024). |
| Wales | Anyone over 16 can sign up for free online CBT (SilverCloud) without seeing a GP (Betsi Cadwaladr University Health Board, 2025). |
| Northern Ireland | Start with your GP. |
Asking about sleep medicines
| Medicine | What to know |
|---|---|
| Sleep aids from a pharmacy | Some contain an antihistamine, others natural ingredients such as valerian or lavender. They can't cure insomnia and shouldn't be taken for more than 1 to 2 weeks (NHS, n.d.a). |
| Melatonin | Prescription only – you can't buy it over the counter in the UK. It's mainly used short-term for people aged 55 and over, and specialists sometimes prescribe it longer-term for sleep problems in some children and adults (NHS, n.d.d). |
| Sleeping pills | Now rarely prescribed, and only for a few days or weeks at most. They can have serious side effects, and you can become dependent on them (NHS, n.d.a). |
| Daridorexant (Quviviq) – a newer option | A prescription medicine for long-term insomnia that works by blocking a brain chemical that keeps you awake (NHS Bedfordshire, Luton and Milton Keynes, 2024). NICE recommends it for adults with symptoms at least 3 nights a week for 3 months or more that badly affect their day – but only if CBT for insomnia hasn't worked, or isn't available or suitable. It should be checked within 3 months and stopped if it isn't helping. Its effects beyond 12 months are unknown (National Institute for Health and Care Excellence, 2023). |
If you're offered a choice, the NHS "Ask 3 Questions" approach can help you decide (NHS Think Kidneys, n.d.):
Ask 3 Questions
1. What are my options?
2. What are the pros and cons of each option for me?
3. How do I get support to help me make a decision that is right for me?
Sleepiness and driving
Falling asleep during the day – at work, watching TV or while driving – is "excessive sleepiness". You must not drive until it's under control. You must tell the DVLA if you have certain sleep conditions, including any sleep condition that has caused excessive sleepiness for at least three months. You can be fined up to £1,000 if you don't. Ask your doctor if you're not sure whether this applies to you (GOV.UK, n.d.). In Northern Ireland, driving licences are handled by the DVA rather than the DVLA.
More from Zero Jargon Health
Read our guides to sleep stages, sleep and anxiety: what actually helps and box breathing, and our posts on insomnia and sleep hygiene.
The bottom line
Poor sleep is worth talking about. Keep a two-week diary, note how it affects your day, bring your medicines list, and ask about your options. Afterwards, keep the diary going to see whether any treatment helps.
References
Asthma + Lung UK (n.d.) Epworth Sleepiness Scale. Available at: https://asthmaandlung.org.uk/conditions/obstructive-sleep-apnoea-osa/epworth-sleepiness-scale (Accessed: 29 September 2026).
Betsi Cadwaladr University Health Board (2025) 41k referrals milestone for NHS Wales' digital mental health service. 12 November. Available at: https://bcuhb.nhs.wales/news/2025/41k-referrals-milestone-for-nhs-wales-digital-mental-health-service/ (Accessed: 29 September 2026).
GOV.UK (n.d.) Excessive sleepiness and driving. Available at: https://www.gov.uk/sleepiness-and-driving (Accessed: 29 September 2026).
Healthwatch Redbridge (2024) Accessing an interpreter when using the NHS. 14 February. Available at: https://www.healthwatchredbridge.co.uk/advice-and-information/2024-02-14/accessing-interpreter-when-using-nhs (Accessed: 29 September 2026).
National Institute for Health and Care Excellence (2022) Sleepio to treat insomnia and insomnia symptoms (HTG624). Available at: https://www.nice.org.uk/guidance/htg624 (Accessed: 29 September 2026).
National Institute for Health and Care Excellence (2023) Daridorexant for treating long-term insomnia (TA922). Available at: https://www.nice.org.uk/guidance/TA922/chapter/1-Recommendations (Accessed: 29 September 2026).
NHS (n.d.a) Insomnia. Available at: https://www.nhs.uk/conditions/insomnia/ (Accessed: 29 September 2026).
NHS (n.d.b) Sleep apnoea. Available at: https://www.nhs.uk/conditions/sleep-apnoea (Accessed: 29 September 2026).
NHS (n.d.c) Where to get urgent help for mental health. Available at: https://www.nhs.uk/nhs-services/mental-health-services/where-to-get-urgent-help-for-mental-health/ (Accessed: 29 September 2026).
NHS (n.d.d) About melatonin. Available at: https://www.nhs.uk/medicines/melatonin/about-melatonin/ (Accessed: 29 September 2026).
NHS 111 Wales (n.d.) Mental health and wellbeing. Available at: https://111.wales.nhs.uk/mentalhealth/ (Accessed: 29 September 2026).
NHS Bedfordshire, Luton and Milton Keynes (2024) Daridorexant prescribing support information. Available at: https://medicines.bedfordshirelutonandmiltonkeynes.icb.nhs.uk/wp-content/uploads/2024/03/Daridorexant-Prescribing-Support-Information-Final-February-2024.pdf (Accessed: 29 September 2026).
NHS Borders (n.d.) Get help now. Available at: https://www.nhsborders.scot.nhs.uk/creating-hope/get-help-now/ (Accessed: 29 September 2026).
NHS inform (2024) Insomnia. Last updated 31 May. Available at: https://www.nhsinform.scot/illnesses-and-conditions/mental-health/insomnia (Accessed: 29 September 2026).
NHS Think Kidneys (n.d.) Ask three questions. Available at: https://www.thinkkidneys.nhs.uk/ckd/toolsfor-change/ask-three-questions/ (Accessed: 29 September 2026).
nidirect (n.d.) Lifeline freephone helpline. Available at: https://www.nidirect.gov.uk/contacts/lifeline (Accessed: 29 September 2026).
The Sleep Charity (n.d.a) Insomnia. Available at: https://thesleepcharity.org.uk/information-support/adults/sleep-disorders/insomnia (Accessed: 29 September 2026).
The Sleep Charity (n.d.b) Sleep diary. Available at: https://thesleepcharity.org.uk/adults/sleep-diary/ (Accessed: 29 September 2026).
YoungMinds (n.d.) How to speak to your GP. Available at: https://www.youngminds.org.uk/young-person/your-guide-to-support/how-to-speak-to-your-gp/ (Accessed: 29 September 2026).
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Important medical disclaimer
The content provided in this blog post is for educational and informational purposes only and does not constitute professional medical advice, diagnosis, or treatment. Always seek the advice of your GP, psychiatrist or another qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on this website. Never start, stop or change a prescribed medicine without speaking to your prescriber first.





